Insurance & Billing

Although each patient is responsible for their bill, we provide the following services to help patients plan and coordinate their dental care.

  • Free Estimates
  • Insurance Billing
  • Electronic Claim Transfers
  • Free Submittals
  • Accident Claims
  • Signature-On-File Services
  • Coordination of Benefits
  • Assignment of Benefit Services

Insurance

We work with over 150 different insurance plans to help patients get the most out of their benefit plan. All patients—regardless of insurance coverage—will be charged the same fees for the same procedures. We do not have any agreements or special relationships with insurance companies to accept fees different than what is charged to all of our patients. In addition, we are not a provider for any discounted dentistry or PPO plans. We do not accept the Illinois Public Aid card (IPAC or Medicaid).

Estimates

Because we work with so many different insurance plans and have hundreds of separate procedures, it is impossible for us to know how much any insurance plan will actually pay for the dental service we perform. However, we can provide you with an estimated cost of the services being performed and what portion of that fee we expect your insurance will cover. We will keep you informed of any fees not covered by your insurance, especially when non-routine services are anticipated.

Ultimately, you will be responsible to pay all fees regardless of any insurance coverage. If your insurance does not pay as expected or as pre-estimated, please let us know so we can help you confirm your full benefits.

Billing and Payments

Payments are due at the time services are provided. To encourage prompt payment, a 5% savings will be offered to patients who pay in full (by cash or check) the same day the services is performed! If the patient does not pay in full, a service charge will begin at 18% per year (1.5% per month) on the balance remaining after 30 days, regardless of whether or not insurance has paid their portion. A monthly bill will be provided to patients with outstanding balances on their account, listing all services performed on whom and by whom. Fees are listed as well as payments received.